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bought new on august 10 2017 so we got two dealer rv one in des moines iowa the said generator won't run october 7 still can't get it two run the slide went in and out at 6 in difference cabinets wood is chipped on 3 of them two blinds don't work won't go up kitchen...
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1.5
I liked
  • Be nice if they would talk to you
#1111969
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Long story short, water heater broke and jack broke under warranty (only took like 3 month to get new ones), got approved for new one's plus labor and now every reason under the sun the cant cut the check even though i paid it out up front in cash. Danielle from Des...
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4.0
I didn't like
  • Warranty dept of des moines rvone
#1099258
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Des Moines Rv - No after the sale support

Horrible after the sale customer service. Do not buy your RV from them. They promise things before you sign the purchase contract then fail to deliver. Andrew is the worst and their service department is sub par. Will never do business with them again, lesson learned!
1.7
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
#1040762
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This place was incredible. I thought the price was too good to be true, but it wasn't. I kept waiting for the small print to take over and the deal to be not what it seemed, it never did. They did not skimp on their customer service either. My experience was just...
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Anonymous
Anonymous

The Attorney General is aware of the complaints and is taking action

Anonymous
Anonymous

Obviously written by an employee - most do not have a good experience at this dealership - good prices but their customer service is worse than nothing. Get you repairs/parts/...

5.0
I liked
  • Entire experance
  • Process of purchasing the trailer
#1024576
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2015 Roodwood 8244WS from RV Direct/RV One (picked in up in Des Moines IA location) only $300 less than the local dealer. Not a great set-up walk through messed the fact that it blows a fuse everything you retract the slide out and they cinched the chairs together too...
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2.3
#637644
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